The new Google search algorithm is called Caffeine. It follows the trend towards local based search and while this is helpful if you are looking for a computer shop in Kalamunda, Google Places fails a good percentage of small businesses whose services are not tied to a location, but service the greater metro areas.

Thanks for the thought Google.  But will we ever see a revision of Places for businesses that are not location specific?

You can see the full Google thank you here.