When you get a pop up alert for a virus from fake tech support companies the first thing many users do is panic and call the number on the screen. But often within a few minutes the penny drops and the victim turns the computer off. Then they try to run a system restore either from within the system or outside the system using the repair my computer option.

It can be disheartening to find at this point that the restore failed. This is because system restore is the first thing the scammers fake virus alert disable. But there is a way to restore the system beyond the sub system disabled by scammers. This DOS based solution does not always work but mostly it does and is worth a try.

Before giving up, potentially losing your data, and spending a day reinstalling Windows 10, contact us to bring your pc in to our workshop in Duncraig, Perth, Western Australia.